Privacy Policy

Effective Date: January 30, 2026

1. Introduction

At NCOR LABS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, process, and safeguard your personal data in strict compliance with the Swiss Federal Act on Data Protection (FADP/LPD) and, where applicable, the General Data Protection Regulation (GDPR).

2. Data Controller

The entity responsible for your data processing is: NCOR LABS Cours des Bastions 13, 1205 Genève, Switzerland – Email: contact@ncor-labs.ch

3. Data Collection and Purpose

We collect personal information that you voluntarily provide through our website (forms, account registration, or service inquiries). This includes:

• Identification Data: Name, company, job title.

• Contact Data: Professional email address, phone number.

• Technical Data: IP address, logs, and infrastructure metrics (for monitoring services). Purpose: We use this data to provide our services, manage “Ncor Academy” training, and respond to strategic consultation requests.

4. Swiss Data Sovereignty

In accordance with our commitment to digital sovereignty, all personal data is stored and processed exclusively on servers located in Switzerland (hosted by Infomaniak). We do not transfer data to countries without adequate data protection levels unless required by law.

5. Data Disclosure to Third Parties

We do not sell or trade your personal data. We only share information with trusted Swiss partners (such as our hosting provider) who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and compliant with the LPD.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by Swiss legal retention periods (typically 10 years for accounting and contractual data).

7. Your Rights

Under the Swiss LPD, you have the following rights:

• Right to Information: To know what data we hold about you.

• Right to Rectification: To request the correction of inaccurate data.

• Right to Erasure: To request the deletion of your data (subject to legal retention obligations).

• Right to Data Portability: To receive your data in a structured format.

To exercise these rights, please contact us at: contact@ncor-labs.ch.

8. Security

We implement robust technical and organizational measures (including encryption and access controls) to protect your data against unauthorized access, loss, or misuse.